Terms & Conditions

Effective Date: 09-04-2026

Welcome to Om Studio. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

• These Terms govern your use of our website and services
• By using our website, you agree to follow all applicable laws and regulations
• We reserve the right to update or modify these Terms at any time without prior notice

2. Products & Services

• We sell physical, handcrafted devotional products including dresses, jewelry, accessories, and customized items
• All products are subject to availability
• We reserve the right to discontinue or modify any product without notice

3. Pricing & Payments

• All prices are listed in INR (₹) and are subject to change without notice
• We accept payments through secure third-party payment gateways
• We are not responsible for any payment failures due to issues from the payment provider

4. Order Acceptance & Cancellation

• We reserve the right to accept or cancel any order at our discretion
• Orders may be canceled due to product unavailability, pricing errors, or suspected fraudulent activity
• If your order is canceled after payment, a full refund will be issued

5. Shipping & Delivery

• Delivery timelines are estimated and may vary depending on location and external factors
• We are not responsible for delays caused by courier partners or unforeseen circumstances
• Customers must provide accurate shipping details; we are not responsible for delivery issues due to incorrect information

6. Returns & Refunds

• Returns and refunds are subject to our Refund Policy
• Customized products are non-returnable unless defective or damaged
• Customers must follow the return process as mentioned on our website

7. Intellectual Property

• All content on this website (images, designs, logos, text) is the property of Om Studio
• You may not copy, reproduce, or use any content without our written permission

8. User Responsibilities

By using our website, you agree:

• Not to use the website for any illegal or unauthorized purpose
• Not to misuse or attempt to harm the website or its functionality
• To provide accurate and truthful information when placing orders

9. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website
• Our liability is limited to the amount paid for the product purchased

10. Privacy

• Your use of our website is also governed by our Privacy Policy

11. Governing Law

• These Terms & Conditions are governed by the laws of India
• Any disputes will be subject to the jurisdiction of courts in Kolkata, West Bengal

12. Contact Information

For any questions regarding these Terms:

• Email: theomstudio.in@gmail.com
• Address: 203-B, Regent Sagar, VIP Road, Raghunathpur, Baguiati, Kolkata – 700059